ARBI customers are entities that exist outside of the University system that make payments for compensation for products or services that they receive from the University.
Only to be billed by the grants office. Please do not bill these customers. If you need to bill the customer, please submit a customer request form to our office to have a new customer created for your use.
RET, EMP, and LTD customer number
Only to be billed by the faculty and staff benefit office. Please do not bill these customers unless the bill is for insurance. If you need to bill the customer, please submit a customer request form to our office to have a new customer created for your use.
Enter the customer number (include leading zeros if applicable) into the customer field
If viewing a customer's history:
Select all or closed from the status drop down
✓ Tip: A status of all would return a list of all invoices billed to the customer, while closed would return a list of all invoices paid by the customer or close by a credit
✓ Tip: This is a good way to determine whether or not a customer has ever had any invoices written off; written off invoices are denoted with a WO at the end of the invoice
If retrieving a summary of a customer's open invoices and credits:
